Help Centre
We're here to help. Browse our frequently asked questions or get in touch with our support team.
Contact Support
1300 658 700
Mon - Fri, 8:30am - 6pm AEST
Frequently Asked Questions
How does the AI matching work?
Our AI-powered platform analyzes your skills, experience, and preferences to match you with the most suitable opportunities. The more information you provide in your profile, the better the matches will be.
Is StarPlan free to use?
Yes! Creating a profile and exploring opportunities is completely free for candidates. Employers can post jobs and access our matching platform through our various subscription plans.
How long does it take to set up my profile?
Setting up your basic profile takes just 5-10 minutes. You can always come back later to add more details and improve your matches.
Can I edit my profile after creating it?
Absolutely! You can update your profile, skills, and preferences at any time from your dashboard.